San Antonio,TX: Since Cricket outage, I have not been able to make phone calls out.

[whitey10tc]

I tried your suggestion and no-go. I will add that when I did switch Home origin and Roam origin to EVRC it defaulted back to 13k when I went in there to look afterwards.

The PRL a Cricket rep said that I needed is: 45568.

Did you click confirm and let the phone reset after making the changes. You can also change those setting with QPST.

We'll see if a dealer can post the PRL soon.

[eramirezus]

Did you click confirm and let the phone reset after making the changes. You can also change those setting with QPST.

We'll see if a dealer can post the PRL soon.

I'm using QPST. I click on "Write to phone" and the phone automatically reboots by itself.

[whitey10tc]

I'm using QPST. I click on "Write to phone" and the phone automatically reboots by itself.

Does it give a write error before or after it reboots?

I'm thinking something has happened in the flash. I have seen it many times where people can receive calls but not make outgoing and 9 of 10 times it's the voice 13k needs to change to evrc. Last year in the Boise ID market cricket changed and left a lot of phones doing the same thing.

[eramirezus]

Does it give a write error before or after it reboots?

I'm thinking something has happened in the flash. I have seen it many times where people can receive calls but not make outgoing and 9 of 10 times it's the voice 13k needs to change to evrc. Last year in the Boise ID market cricket changed and left a lot of phones doing the same thing.

Actually, yes! It did give me an error but I ignored it and it gave me the error, if I recall right before the phone rebooted. When I get home after 10pm tonight I will post up what the error says.

[zilonox]

Just wanted to add that I too am in the San Antonio area, and somewhere around the second weekend of September 2011, both my Hero and my wife's EVO 4G lost the ability to make calls. We could still receive them and still had texting, MMS and full web access though. I spent some time trying to work with Cricket on a resolution, but they failed for three weeks straight. I posted a help request on howardforums and whitey10tc summarized and directed me to this post. I just wanted to reaffirm that enabling EVRC and setting home page, home orig and roam orig all to EVRC returned our ability to make outgoing phone calls. So a big, BIG thank you to everyone involved in providing this solution!!!

Z

[eramirezus]

Just wanted to add that I too am in the San Antonio area, and somewhere around the second weekend of September 2011, both my Hero and my wife's EVO 4G lost the ability to make calls. We could still receive them and still had texting, MMS and full web access though. I spent some time trying to work with Cricket on a resolution, but they failed for three weeks straight. I posted a help request on howardforums and whitey10tc summarized and directed me to this post. I just wanted to reaffirm that enabling EVRC and setting home page, home orig and roam orig all to EVRC returned our ability to make outgoing phone calls. So a big, BIG thank you to everyone involved in providing this solution!!!

Z

Awesome! Glad you got it going! Thanks also to whitey10tc who helped to guide me to where he/she thought the problem was (in the evrc, or 13k) option.

I'm glad I took a chance on trying what turned out to work because it did work and that's all that matters. I've had no problems since then.