I have a Kyocera JAX Phone that I am needing to get the PRL and MIN and MDN off of but I cannot get this phone to showup at all on the PC when plugging in the USB cable to my PC. Is there something I need to do to get this phone to show up?

It says this on the label.

10-R727A-01 JAX

FCC ID: OVF - K33BIC04
K33BIC - 04

Any help is much appreciated. Thank you.