Jorge: Hello Guest. Welcome to LG Electronics! How may I provide you with excellent service today?
Guest: hi
Jorge: Hi
Guest: Ok well i went throuh a big issue about not being able to install 3rd party apps i only know how to replace the internal preloaded apps with elf file manager i have version 8 for lgrumor vm510 i wanna downgrade i have a app to load the bin or tot
Guest: i need the apps for work
Guest: will LN510ZVB_00.SVB_00.P60669.tot work on my vm510 touch
Guest: or will it change my network carrier
Jorge: I am sorry to hear about this.
Jorge: Unfortunately LG do not have a partnership with a software company that will do the program that will help you with that request.
Guest: um no ur the company i need to get a hold of all i need to know
Guest: ill use google
Guest: whats the complet filename for the tot file for the version 7
Jorge: Unfortunately we do not have that information available.
Guest: i got the unlock code for my phone 815622 2 the ##7678#
Jorge: We do not have support for unlocking process sorry.
Guest: I have the unlock code i allready did the proccess
Guest: 815622 is my unlock code i put in dm mode
Guest: i have a app lg sent me through this chat thing
Guest: to upgrade n its not the support downloader update app thats on lg site
Guest: is it
Guest: VM510P7.tot or wha is it
Guest: Virgin mobile told me to contact u guys
Jorge: I am really sorry but I do not have any information about what you are asking.
Guest: so i buy $100 phone the cristina was able to help me with that info
Guest: i buy $100 phone n i cant add 3rd part apps i did the APPS in the memory card but rev8 dont support
Jorge: You can not downgrade software versions.
Guest: in the executioninfo
Jorge: We do not keep the old versions online.
Guest: i have something called qpst efs explorer n some other apps
Guest: n lgnpst which i can upgrade using the vx9100.dll
Guest: well if u have it online its whatever but i need the name of the filename
Guest: is it VM510P7_00.SVB_00.P60669.tot
Guest: LN510 is that us cellular
Guest: and is it same phone
Guest: I work with the GOV. I need to load 3rd party apps for my SUV
Jorge: LN510 is sprint
Jorge: It is similar but not the same software
Guest: If i load a sprint firmware on the virgin mobile vm510 do u think it will work?
Jorge: No
Guest: do i get a new meid if i install the sprint or is that hardware based
Jorge: MEID is hardware based
Guest: i can reroute the nam1 settings for that firmware to work with virgin mobile?
Guest: i have all that information
Jorge: I am afraid that the VM510 was design to work under the Virgin mobile network and you do not need to unlock the phone to use it with Virgin mobile. Any change or modification that you did to the main software of the phone like unlocking the phone to use it with any other company will void the warranty and because of this reason Lg as manufacturer does not have support for this process.
Guest: The will is a way and the will is to gather the .tot filename so i can search online for it dosnt have to be on lg
Jorge: Unfortunately we do not have the information that you are asking for.
Guest: Ok i have my lg vm510 unlocked i type ##7678# asks me for code which is 815622 n loads up asks i put on dm mode connect to computer i have access to file system
Jorge: Ok
Guest: I dont care bout the warrenty but i had to drill the camera out
Guest: I know there is a ftp for lg
Jorge: What is ftp?
Jorge: What are you asking?
Guest: file transfer proticol
Guest: I am asking for the firmware folder
Guest: ftp://lg or ftp://firmware.lg.com or ftp://lg.com/firmare/version/something.tot
Guest: the url is?
Jorge: [Only registered and activated users can see links. ]
Jorge: Is that what you are asking for?
Guest: NO
Guest: like ftp://lg.com/us
Guest: but thats not the url i need
Jorge: We do not have that kind of address
Guest: Yes u do
Jorge: Customer service does not have that information
Guest: ok well transfer me to tech speacialst
Guest: who knows wha there talking bout
Jorge: There is not a tech specialist
Jorge: all that we have is customer service.
Guest: I do reverse engineering i work with the gov i am not on the same page as u transfer me to someone whos been working there the longest
Guest: Someone who does not know wha ftp is should not be working for customer service
Guest: its where all the coding files go for the server all and there is a .htaccess file which u can allow and deny permitions to others who are not admin to view or not the folder directory
Guest: and all i want is the filename or the url to the file for my firmware tot file
Jorge: This is the information that I got from the oldest one here.
Guest: i know there is v5 v7-8 anything below 8 will work for 3rd arty apps
Jorge: Even though we manufacture the phone, Virgin Mobile is the owner of the phone and they also own the software. Any change will need to be authorized by Virgin Mobile and any Version of the software will need to be released by Virgin Mobile.
Guest: This is the information that I got from the oldest one here.
Guest: where the information
Jorge: Even though we manufacture the phone, Virgin Mobile is the owner of the phone and they also own the software. Any change will need to be authorized by Virgin Mobile and any Version of the software will need to be released by Virgin Mobile.
Guest: I have lvl4 access i deal with artificial intelligence u guys make the phone and release the source code to carriers they then make changes n report it back to lg which lg uploads the firmware and the updater app looks for the firmware via ftp curls the information can i please speak with someone who can provide me with the filename or url or send me it in a email this is more then inportant
Guest: the firmware is uploaded to lg's server
Guest: n i am the customer who paid for the phone in cash and i need some progress so please let me talk to someone who know wha there talking bout i allready speaked with VM
Jorge: Unfortunately we do not have the information that you are requesting.
Jorge: Sorry.
Guest: Ok well informations would be a start; such as the number to tech specialst
Jorge: You can call at 1-800-793-8896 That will be our customer service phone line and you can verify that we do not have that information.
Guest: right so its option 1 right tried it
Jorge: And which answer you got?
Guest: Specialist Team at 1-800-793-8896
Jorge: And which answer you got?
Guest: Cristina VM510PV8.TOT so ur lieing to me
Guest: u can get the filename so i want the complete one plz
Jorge: WE only have the latest software information you are not asking for the latest
Jorge: We do not have a list of the previous versions.
Guest: whats the url to the v8
Guest: the filename VM510PV8.TOT
Guest: not the updater
Jorge: Al that she did was to verify which one is the current version I can do that too.
Jorge: I do not have the server address.
Jorge: Sorry
Guest: ok well before i had a filename its a .cab file it has VM510PV7_01.cab is that it or no
Jorge: How should I answer that question if I do not have the information.
Guest: in the cab file VM510PV7_01.S7_01.P61006.WDB AND .WDH wdb is about 50 megbytes wdh is 5kb
Guest: do u know if the .bin firmware upgrade way is newer or if it use to be .cab
Guest: what is the website scripters email
Guest: who keeps the files to date
Guest: who has that access
Jorge: I am sorry that information is not available.
Guest: how much u get paid to say that because i think its nonsense
Guest: Have a good day; Jorge-George. Embrace life till the world collases from govermental issues 2012 BYE
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