Phone Pre-Setup:
Provisioning Instructions
First make sure the Samsung SCH-i500 is in the on position using MTC Cable. Make sure your connection between the handset and computer are secure and snap in correctly. Wait for the charging symbol to appear on the screen.
Additional Pre-Provisioning Instructions
Menu > Settings > Wireless & Networks
Enable Dial up Networking
Next..
Menu > Settings > Applications > Development
Enable USB Debugging
Be sure you have installed the drivers from the downloads section of the helpdesk
Additional Issues
Always make sure the drivers for the handset have been installed correctly.
If your handset is not being detected view the most common issues below
Damaged data port on the handset itself. Check for water damage or damage to the data port on the handset.
USB driver conflict (Most Common) Download and install the drivers we supply on our website.
Device and Programming Instructions:
Manual Programming:
Power the phone on and open up the dialer
Enter *#83786633 then press the Home key
Re-open the dialer (clear any previously entered numbers) and enter *#22745927
Enter SPC 000000 then select "Hiddenmenu Enable" followed by OK
Enter **772 to enter service programming and enter SPC 000000 then OK
Press Enter to skip MEID, ESN, and AKEY
Enter 10-digit MDN at "CDMA Directory#" screen followed by Return
Enter 10-digit MSIN/MIN followed by Return
Verify CDMA HomeSID then press Return twice when done
The phone will power cycle and programming is now complete
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