Need help with my MMS on my Droid

[tieman123]

Here's the issue i have. I've been on on the $40 plan for 12 years. I did an ESN swap a few days ago (got a new phone.. Droid 3 since other one died) and when they added the new phone to the account it removed picture mail. It went from "Unlimited text/picture mail" to "unlimited text". They said my MEID is searched by the system and returns if picture mail is supported. Since it's a flashed phone the MEID never existed in their system. Therefore it thinks picture mail is not supported and removes it from the account.

I've called back numerous times and get nothing. I've told them to add the phone as a Samsung SCH R560 and when they try the system prompts them not to continue. Even though they did this for me back in Nov 2011. So now i'm stuck. Doesn't matter what you do to your phone you need to have picture mail added back to the account. If I could only get someone to add my phone as a Samsung SCH R560 it will all work!