I sold one of these to a lady and she's been up here three times saying the thing doesn't work, but when I plug it in and connect to her laptop everything works just fine. Says when she plugs it in at home it works for a little bit then disconnects and won't let her reconnect.

I'm thinking that the computer is getting tied up trying to connect to "Cricket USB Modem" instead of the new wireless connection and should delete it.

Suggestions?