Hello there. I am currently having problems when updating my Motorola Q using Motorola Software Update. The phone is currently in "Bootloader" mode. I connect it with the USB cable and start up MSU, and it is recognized and starts downloading the update.

The problem is, about halfway through the update, the phone shuts off and the update is halted. It does this every single time.

Does anyone know what could be wrong or how to fix it?