use this link for the w385 monster file,and use rsd lite to install it. if you need more details ask us.
this will wipe all personal data out,pics and numbers, ect. there is another way but it is more work and more complicated,so if you can stand to lose your personal stuff about 5 min. is all it will take after you install the software and use the file to get it restored.this is a good first phone to flash for ya if your interested in flashing that is. there is a tutorial or 2 here for installing and running rsd lite.
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