I've used Total screen recorder gold in the past. I helped a user here get familiar with the operations of the forum with it. LOL!
Also did a print screen step by step tutorial on how to connect using QPST, I think that ones linked on ppcgeeks.
I don't use Vista so I did it the hardway and now the easy way with screen recorder. But it does come in handy when you can provide a screen shot of what's going on.
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