If it is Sprint you will have to purchase an SPC code to unlock the memory in order to edit the NAM and EVDO settings. Ebay is where you will find a lot of sellers who have them available. So first you will need to pay for it, and send them the MEID/DEC number starting with 268. Make sure you send the exact number, and make sure it is 18 digits long. Once you obtain this six digit unlock code you can continue.
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