Racing to the market may have burned Samsung twice.
First, a rush to beat the iPhone7 with a technologically superior Galaxy Note7 might have gotten the company into trouble in the first place by shipping out a phone no one realized had the potential to explode.
The problem has compounded with a failed recall, culminating in a second callback and the cessation of the Note7 altogether. According to a-New York Times report, the company still doesn’t have a handle on why the phones are catching on fire. Engineers were unable to duplicate the exploding phone issue, which was wrongly pegged on faulty batteries.-Samsung recalled the originals, shipped replacements, and then they started to explode, too.
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