[hide-thanks] Found this over on xda: by aerajan
To all of you need some help with getting the ruu to run try this.
1. Make sure you download all the necessary items found here.
[Only registered and activated users can see links. ]
2. Check out the step by step rooting video on Youtube found here.
[Only registered and activated users can see links. ]
I used the video rather than try to read all the steps because I felt it was much easier to see everything and takes about 10 mins.
Then make sure that leave your phone on the charging option not "Use as Disk Drive" etc.
I've been rooted for a while but I just rooted my gf's Hero last night and was getting the same errors with her phone that you guys are mentioning so I reinstalled the Htc Sync program and after no luck finally realized I forgot to turn usb debugging on. This is key. MAKE SURE YOU ENABLE USB DEBUGGING. That seemed to solve the error message for me.
This worked for me when I had problems and the other methods did not work, was very easy as well [/hide-thanks]
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