1. Turn off the phone.

2. Press and Hold the VOLUME DOWN and POWER keys.

3. WAIT 3 SECONDS

4. PRESS the BACK and MENU keys.

Note: If you see the LG logo before pressing the Back and Menu keys, the reset hasnt been completed and you will need to restart.

4. Release the Power/Lock key after you see the LG logo.
5. Release the remaining keys after the LG logo flashes (blinks once).
6. The Android Unpacking screen appears.
7. The phone will restart and complete the factory reset.