That one is hold BOTH volume up and down at the same time + power until the phone resets and Vibrant screen flashes...it will go into recovery. Problem is, delete user data and user cache does not clear up some issues. To do that you must reload firmware with ODIN. LINK can be found here: [Only registered and activated users can see links. ]
Here is a video walk-through: [Only registered and activated users can see links. ]
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