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  1. #7
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    Are you going to the windows explorer and then to program files then to common files then Research in Motion then app loader and finally where it says "loader.exe"?

  2. #8
    OLD TIMER 123456&'s Avatar
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    Yes i'm following those steps as you said.
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  3. #9
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    Hmm. Did you delete the vendor.xml file from the app loader folder? If that is done, then perhaps you need to reinstall desktop manager.

  4. #10
    OLD TIMER 123456&'s Avatar
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    Yes, i did that. What version of desktop manager you use?
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  5. #11
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    Hmmm.... Try a different version of the software. Go to that website and try a different version. Sometimes not all the versions are compatible. I've had that happen before too.

  6. #12
    OLD TIMER 123456&'s Avatar
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    Ok, thanks i'm going to try tomorrow again.
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