No texting with new numbers

[whitey10tc]

What's the deal, every phone I've flashed (in the last 4 days or so) and the customer takes it and activates it the text won't work, right off the back. This has happened with a BB storm 2, a Droid, LG Env3, and now a Rumor.
When I'm flashing for a new customer with no account I do the basic flash send them to get it activated and then finish the full flash. Well it seams like some of those must have a bad MDN or something.
Any suggestions?
or has any one else had this problem.

[eric303]

your right on the money Whitey, bad MDN i get it sometimes but not often, usually a MDN change fixes that, or a call into cricket from the retail support side

[whitey10tc]

your right on the money Whitey, bad MDN i get it sometimes but not often, usually a MDN change fixes that, or a call into cricket from the retail support side

Ya that's what I thought. I wonder why?

[ten0rplaya04]

If this is cricket like I think you're saying, then it's normal for the texts to not work immediately. I get about a quarter of the phones I flash who can't send or receive texts until they get their account refreshed. Just let your customers know to have their account refreshed immediately after getting the phone activated and it should work fine.

[eric303]

usually all my phones work fine w/o having to call in refreshed, flashed or not, i just get a few that does not sometimes. BUT having said that, ALL of my phones that gets activated on the 40 dollar plan, the internet NEVER gets provisoned correctly and i have to call it in every single time. So ridiculous

[whitey10tc]

If this is cricket like I think you're saying, then it's normal for the texts to not work immediately. I get about a quarter of the phones I flash who can't send or receive texts until they get their account refreshed. Just let your customers know to have their account refreshed immediately after getting the phone activated and it should work fine.

I will have to remember that.