Yep I did all of that and they changed the user lock code. Does anyone have the firmware/bin so I can just re-flash them? They are going onto cricKet anyway.
I don't remember if this works on the Juke, but Factory Reset could be ##RTN# (Think it's Return to Manufacturer).
Just use the bin file and put in bootloader mode restore the software and the lock is gone although your going to lose everything is the only way I've done them in the past hope it helps .
16 digits password to unlock juke is this 2007091020070470
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