Even though everyone has their favorite smartphone, no mobile device is perfect. Fixya, a self-described “community based trouble-shooting resource,” has issued a new report on what consumers dislike the most about their smartphones based on a large sample of more than 13,000 “problem impressions” submitted by its readers. The results show the biggest problems that many users have encountered with the iPhone 5s, the Galaxy S4, the HTC One and the Moto X. Starting with the iPhone 5s, FixYa users’ two biggest complaints revolved around battery problems and the Touch ID fingerprint scanner that Apple has touted as a key differentiator from rival smartphones. Fixya notes that battery problems are common complaints about high-powered smartphones such as the iPhone 5s
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