It’s been incredibly clear to me for years that BlackBerry as a company was on its way to becoming a complete failure. It’s not just that Apple had introduced a world-changing phone that would flip the entire telecommunications industry on its head. It really wasn’t that. What I saw, from being so closely connected to the company for many years and from all of my sources inside and around RIM, was a company that actually lacked talent among other things, top to bottom. It was a mix of a hundred different problems: company culture no doubt, leadership of course, but this was a company that was so backwards in its thinking, so off its game in just a couple of



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