I am a few years late to this but I do need help to get my once CricKet phone back to CricKet from MetroPCS. I downloaded the Cricket_SCH_R560_CG29_SMD.zip however there is no software that is installed so i have no application to load up. If I can still get a little help this would be great. I really do not have the cash to get a new phone and I barely used this one. Thanks.