When it comes to U.S. carriers, just about everyone dreads the thought of having to call customer service to resolve an issue. Some carriers are certainly worse than others, of course, and the annual.American Customer Satisfaction Index survey found that Verizon Wireless once again was ranked highest in customer service quality by subscribers. The company scored 73 points out of a possible 100, up 3 points from 2012. Sprint was flat in the No.2 spot with 71 points while AT&T gained a point to hit 70. T-Mobile remained the lowest-ranked major carrier as its score slid to 68 in 2013 from 69 last year. The full press release follows below. ACSI: Customer Satisfaction with Wireless Phone Service, Subscription TV Improves;

More...