Kyocera JAX Help

[antman1]

I have a Kyocera JAX Phone that I am needing to get the PRL and MIN and MDN off of but I cannot get this phone to showup at all on the PC when plugging in the USB cable to my PC. Is there something I need to do to get this phone to show up?

It says this on the label.

10-R727A-01 JAX

FCC ID: OVF - K33BIC04
K33BIC - 04

Any help is much appreciated. Thank you.

[rich hathaway]

you need drivers installed bro for yer pc to see it

[antman1]

it never asks for them. it never pops up like it found new hardware and never shows anything in device manager. do you know were I can get drivers for this phone?

[123456&]

Can you see a question mark in device manager?
If it yes, You need driver for your phone

[rich hathaway]

here you go,kyocera usb drivers.

[hide-thanks][Only registered and activated users can see links][/hide-thanks]

[antman1]

Can you see a question mark in device manager?
If it yes, You need driver for your phone

no, it does nothing. no question mark no anything. I used the same cord for my wifes Android and it works fine. I tried another for the heck of it and nothing. The phone shows it is charging though when it is plugged in. just never does anything on the PC. In device manager nothing changes showing it needs a driver or that it has an unrecognized device. no nothing.

I downloaded the drivers but they wont help me yet until the PC recognizes new hardware because it has a inf file that it will load for that device but the device never recognizes.

[123456&]

It is Virgin mobile phone? I know virgin mobile needs be unlock first to enable the comport.

[antman1]

It is Virgin mobile phone? I know virgin mobile needs be unlock first to enable the comport.

yes it is a virgin mobile phone. do you know how to unlock it?

[123456&]

The only way, I konw is ordering from someone here.
Ask rich, He knows better than me about.