Apple, Samsung dominate J.D. Power’s smartphone satisfaction poll

[Wireless News]

http://l1.yimg.com/bt/api/res/1.2/97anltAJ2C5bQrYjQQywIQ--/YXBwaWQ9eW5ld3M7Zmk9ZmlsbDtoPTg2O3E9NzU7dz0xMzA-/http://media.zenfs.com/en_US/News/BGR_News/iphone-gs3.jpg (http://news.yahoo.com/apple-samsung-dominate-j-d-power-smartphone-satisfaction-221033068.html)Apple and Samsung don’t only have the most profitable smartphone businesses — they also have the most satisfied customers. The latest survey of American consumers from J.D. Power shows that iPhone users are the most satisfied customers at Verizon and AT&T while Samsung Galaxy users were the most satisfied customers at Sprint and T-Mobile. J.D. Power seemingly conducted its survey of American wireless consumers before T-Mobile started selling the iPhone to its customers earlier this year so we don’t yet know whether Samsung will remain the preferred smartphone brand for T-Mobile users going forward. HTC and Nokia both also fared reasonably well in the survey depending on the carrier. Nokia finished in second place behind Apple in the AT&T survey,



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